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Our Terms, Your Rights — Straight Up

taya718 operates under a clear set of legal terms that govern how your account works, how your data is handled, and what rules apply to every transaction you make through GCash, Maya, or InstaPay.

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taya718 Our Terms, Your Rights — Straight Up
HOW WE HANDLE IT

Data, Cookies, Security and Your Account

Your account data and payment records are held under a strict internal policy. We describe below what that means in practice — from how we store GCash and InstaPay transaction logs to how your browser session is tracked and how long we keep your records.

Data Handling

We collect only what is necessary to run your account — your registration details, transaction records from GCash, Maya, and InstaPay, and session logs. No data is sold to third parties.

Cookie Policy

Cookies on taya718 track your session state and payment flow only. You can adjust cookie preferences through your browser settings at any time without losing your account access.

Account Security

Account access is protected by OTP verification tied to your registered mobile number. Any login from an unrecognised device triggers a re-verification step before the lobby loads.

Retention and Requests

Transaction and account records are retained for the period required under applicable rules. You may request access to or correction of your stored data by contacting our support team through the Help Centre.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

Legal questions — privacy requests, data corrections, account disputes — go through dedicated channels, not the general lobby chat. Here are the three paths to raise a formal concern with the right team. Each route is monitored and will receive a written response.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a legal or privacy query. A team member will log your request and escalate it to the appropriate handler.

Email Support

Send your formal request to our support address listed in the account help section. Include your registered contact detail so we can verify your identity before processing any data request.

Account Help Centre

The Help Centre inside your account has a dedicated Legal and Privacy section. You can submit a written request there, track its status, and review our written responses.

Common Questions on Terms and Policy

These are the legal questions our account holders ask most. If your question is not here, use the Help Centre or live chat to raise it formally.

The current version of our terms is always published at taya718. Log into your account and navigate to the Legal section in account settings to read the full document.

We record transaction references from GCash, Maya, and InstaPay transfers for account verification and dispute purposes. We do not store your full e-wallet credentials or PIN.

Submit a written request through the Help Centre under Legal and Privacy. Include your registered contact detail. We will verify your identity before releasing any account record.

You may request deletion of data that is not required to be retained under applicable rules. Submit the request via the Help Centre; we will confirm what can be removed and the timeline.

Access depends on local law and is available only where it is permitted for eligible users. Players in Cagayan de Oro and across the Philippines should confirm that access is lawful in their specific location.

On account closure, transaction logs and identity records are retained for the minimum period required by applicable rules, then deleted. You will receive confirmation once deletion is complete.
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Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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