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How taya718 Handles Your Personal Information

This Privacy Policy explains exactly what information we collect when you open an account, make a deposit via GCash, Maya or InstaPay, and use our lobby — and how we keep that data secure.

Account data protectionGCash, Maya, InstaPay transaction recordsCookie and device data controlsYour right to access or delete dataDirect contact path for privacy requests
taya718 How taya718 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

From the moment you link your GCash or Maya wallet to your account, every data exchange passes through encrypted connections. Here is how we handle the four areas that matter most to your privacy.

Account Security and Login Every login triggers an OTP sent to your registered mobile number. If the code is not entered within the session window, access is blocked and you are prompted to re-authenticate before your wallet or history is visible.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit. You can adjust or withdraw cookie consent at any time through the cookie banner or your browser settings.
Payment Data Retention Transaction records tied to GCash, Maya and InstaPay deposits are retained as required by applicable financial and legal obligations. Records beyond those obligations are deleted on a rolling schedule unless you have an active dispute open.
Your Rights and Requests You can request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion of non-essential records. Submit requests through live chat or email and we will confirm receipt within a reasonable period.
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Have a question about your data or want to submit a formal privacy request? We have three direct ways to get in touch. Whether you're asking about your GCash transaction records or requesting account data deletion, our team handles privacy matters through the channels below.

Live Chat Open the chat widget from any page while logged in. Describe your privacy concern and our team will respond directly. Account verification may be required before data is shared.
Email Support Send your privacy request to our support address listed in your account dashboard. Include your registered email and a short description of what you need.
Account Help Centre Log in and navigate to Account Settings, then select Privacy and Data. From there you can view stored preferences, manage cookie consent and submit a deletion request.

Common Questions About Our Privacy Policy

These are the questions we hear most often about how your data is handled on taya718. If your question is not listed, reach us through live chat or the email address in your account dashboard.

We collect your name, email, contact number and the payment method you register — GCash, Maya or InstaPay. We also log device and session data automatically when you access the lobby.

We only share data with payment processors — GCash, Maya, InstaPay — to complete transactions you initiate. We do not sell personal data to advertisers or unrelated third parties.

Retention periods follow applicable law. Financial transaction records tied to GCash, Maya and InstaPay are kept as legally required. Non-essential data is deleted on a rolling schedule.

Log in, go to Account Settings and select Privacy and Data, or contact us via live chat or email. We will verify your identity and provide your data within a reasonable response period.

Yes. You can request deletion of non-essential data through Account Settings or by emailing support. Data required for legal or financial compliance cannot be deleted before its retention period ends.

All payment data exchanges use encrypted connections. Only the transaction reference and amount are logged to match your deposit to your account wallet — full wallet credentials are never stored on our side.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.